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This page
includes:
1.
The Language/Action Perspective
2.
From Workshop to Conference Links to Prior LAP
Workshops/Conferences
3.
Background Reading
and Assorted LAP Literature Reference Lists
The
Language/Action Perspective
The Language/Action Perspective (LAP)
introduced in the field of Information Systems by Flores and Ludlow in the early
1980's has proven to be a new basic paradigm for Information Systems
Design. In contrast to traditional views of "data flow" the
language/action perspective emphasizes what people do while communicating; how
they create a common reality by means of language and how communication
brings about a coordination of their activities.
Since the 80's, this new paradigm has
evolved in the field of information systems. LAP recognizes the
importance of communication in an organizational context. Two theories of
communication have traditionally formed the theoretical foundations of
LAP: Searle's Theory of Speech Acts and Habermas' Theory of Communicative
Action. After the pioneering work of Winograd and Flores, a second wave
of frameworks, models and systems emerged in the 90s. As diverse as these
applications of LAP are, they all have in common the fundamental
agreement that language is not only used for exchanging information
as in reports, statements etc. but also to perform actions, e.g.
promises, orders, declarations.
From
Workshop to Working Conference
So far, 8 successful
gatherings of scholars and practitioners interested in the
Language/Action Perspective (LAP) have been held in the Netherlands, Sweden,
Denmark, Germany and Canada. Last year the
traditional workshop format was changed to an international working
conference to reflect the level of maturity the LAP field has achieved.
Recent proceedings are available at:
·
LAP 03 Working
Conference University of Tilburg Infolab
·
LAP 03
Proceedings
·
LAP
02 Proceedings
·
LAP 01
Workshop University of Montreal
·
LAP
01 Proceedings
·
LAP 00
Workshop Aachen University of Technology
·
LAP
00 Proceedings
·
LAP 99
Proceedings
·
LAP 98
Workshop Linkφping University
·
LAP 98
Proceedings
·
LAP
97 Workshop Veldoven, The Netherlands
·
LAP 96
Workshop University of Tilburg Infolab
Background Reading
In addition to LAP proceedings, there is an
extensive background literature available.
Data
& Knowledge Engineering special issue on LAP contains LAP
research based on papers presented at the Montreal
01 and the Delft
02 LAP worksops.
Egon Verharen at the University
of Tilburgs
Infolab created a useful reference list with examples of important LAP
articles for the 1996 workshop.
This list is included below.
Language/Action
Perspective Literature
Flores, F., J.J. Ludlow, 1980.
Doing and Speaking in the Office
In: G. Fick, H. Spraque Jr. (Eds.). Decision Support Systems: Issues and
Challenges, Pergamon Press,
New York, pp. 95-118.
Winograd, T., F. Flores, 1986.
Understanding Computers and
Cognition: A New Foundation for Design
Ablex, Norwood.
Flores, F., M. Graves, B.
Hartfield, T. Winograd, 1988.
Computer Systems and the Design
of Organizational Interaction
ACM Transactions on Office Information Systems, Vol. 6, No. 2, pp.
153-172.
Winograd, T., 1988.
A Language/Action Perspective on
the Design of Cooperative Work
In: I. Greif (ed.), Computer Supported Cooperative Work: A Book of Readings. Morgan
Kaufmann, San Mateo.
Auramδki E, E. Lehtinen, K.
Lyytinen, 1988.
A Speech Act Based Office
Modeling Approach
ACM Transactions on Office Information Systems, Vol. 6, No 2, pp.
126-152.
Lehtinen, E., K. Lyytinen, 1986.
Action Based Model of
Information System
Information Systems, Vol. 11, No. 4, pp. 299-317.
De Michelis, G., M.A. Grasso,
1994.
Situating Conversations within
the Language/Action Perspective: The Milan Conversation Model
In: CSCW'94, Proceedings of the 6th Conference on Computer Supported
Cooperative Work. ACM, New York,
pp. 89-100.
Dietz, J.L.G., 1994.
Business Modeling for Business
Redesign
Proceedings of the 27th Hawaii
International Conference on System Sciences, IEEE Computer Society Press,
pp. 723-732.
Dietz, J.L.G., 1994.
Modeling Business Processes for
the Purpose of Redesign
Proceedings IFIP TC8 Open Conference on Business Process Redesign, Australia, North-Holland, pp.
249-258.
Medina-Mora, R., T. Winograd,
R. Flores, F. Flores, 1992.
The Action Workflow Approach to
Workflow Management Technology
In: J. Turner, R. Kraut (eds.), Proceedings of the 4th Conference on
Computer Supported Cooperative Work. ACM, New York.
Janson, M.A., C.C. Woo, 1995.
Comparing IS Development Tools
and Methods: Using the Speech Act Theory
Information and Management. Vol. 28, pp. 1-12.
Habermas, J., 1991.
Comments on John Searle:
Meaning, Communication and Representation
In: E. Lepore, R. Van Gulick (Eds.),
John Searle and his Critics. Blackwell, Cambridge MA,
pp. 17-31.
(Searle's reply to Habermas, pp.
89-96).
Dietz, J.L.G., G.A.M.
Widdershoven, 1991.
Speech Acts or Communicative
Action?
In: L. Bannon, M. Robinson, K. Schmidt (Eds.). Proceedings of the Second
European Conference on Computer Supported Cooperative Work: ECSCW'91.
Kluwer, Dordrecht.
Lyytinen, K, R. Hirschheim, 1988.
Information Systems as Rational
Discourse: an Application of Habermas' Theory of Communicative Action.
In: Scandinavian Journal of Management, Bd 4, Nr.1/2, pp.19-30.
Johannesson, P., 1995.
Representation and
Communication: A Speech Act Based Approach to Information Systems Design
Information Systems, Vol. 20, No. 4, pp. 291-303.
Dignum, F. , H. Weigand, 1995.
Modelling Communication between
Cooperative Systems
Proceedings of CAISE'95.
Weigand, H. , E. Verharen, F. Dignum, 1995.
Integrated Semantics for
Information and Communication Systems
Procedings of IFIP DS-6 Database Semantics, Stone
Mountain, 1995.
Suchman, L., 1994.
Do Categories have Politics? The
Language/Action Perspective Reconsidered
Computer Supported Cooperative Work (CSCW), Vol. 2, pp. 177-190.
Winograd, T., 1994.
Categories, Disciplines, and
Social Coordination
Computer Supported Cooperative Work (CSCW), Vol. 2, pp. 191-197.
Continuation of the debate
In: Computer Supported Cooperative Work (CSCW), Vol. 3, pp. 29-95.
Verharen, E. M., 1997.
A Language Action perspective on
the Design of Cooperative Information Agents
Ph.D. thesis, Katholieke Universiteit Brabant
Schael, T., 1996.
Workflow Management Systems for
Process Organisations.
Lecture Notes in Computer Science, Vol. 1096, Springer, Berlin/Heidelberg
Schael, T., 1997.
Theorie et pratique du workflow
- Des processus metier
renouveles. Springer, Berlin/Heidelberg
Bannon, L.J., 1996.
Use, Design and Evaluation:
Steps towards an Integration.
In Shapiro, D.; Tauber, M.; Traunmueller, R. (eds.). The Design of
Computer Supported Cooperative Work and Groupware Systems. Elsevier
Science, Amsterdam:
423-442
Schael, T., 1996.
System Design for Cooperative
Work in the Language/Action Perspective.
In Shapiro, D.; Tauber, M.J.; Traunmueller, R. (eds). The Design of
Computer Supported Cooprative Work and Groupware Systems. Elsevier
Science, Amsterdam:
377-399
Schael, T.; Zenie, A., 1996.
Analyzing and redesigning a
remote sensing business process for rapid estimates of agriculture in Europe.
Information Technology & People, Volume 9, Issue 1, MCB University
Press, Bradford: 25-48
Schael, T.; Zeller, B., 1993.
Workflow Management Systems for
Financial Services.
In Kaplan, S. (ed.). Conference on Organizational Computing Systems. ACM,
New York:
142-153
For additional literature on the
Language/Action Perspective, see the websites by the following scholars:
n
Terry Winograd
n
Gφran Goldkuhl
This list can be extended of course. If you
feel an important reference is missing (or you have found an error),
please contact us and we'll include it.
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