Myoung Wilson, the SCILS library specialist at Alexander Library, in coordination with other colleagues and students, has completed the development of the ITI Library Tutorial. The tutorial is available at http://alexref.rutgers.edu/iti/ and presents opportunities for undergraduate students to understand how to navigate the Rutgers University library system, as well as highlighting the specific

As noted previously, I have been conducting observations of an experienced academic reference librarian. Another lesson I have learned is the value of the reference interview. Of particular note, however, was how this reference librarian with decades of service conducted the interview. In general, the librarian would start with the initial request of the user, whatever it might be. “Okay, you need

I had an interesting and learning experience the other day. I was observing a highly experienced reference librarian at his job for a research project. A question was posed completely outside of the librarian’s field of expertise – even in another language. As the librarian worked on the quest to locate the article for the graduate student, he used indications about how the reference was formatted