| Education: |
BA Communication & Journalism 1997
MCIS Organizational Communication & Information Technology 1998
Ph.D. Organizational Communication and Computer-Mediated Communication ABD |
| Research Interests: |
Organizational and Interpersonal Communication, Computer-Mediated Communication, Organizational Development and Leadership |
| Publications, Presentations, Projects of Interest: |
Upcoming Presentation: Radford, Marie L., Lynn Silipigni Connaway, and Jocelyn DeAngelis Williams. 2007. "Virtual Rituals: Applying Goffman’s Face-Work to an Analysis of Live Chat Reference Encounters." Paper accepted for presentation at Library Research Seminar IV, 10-12 October, in London, Ontario (Canada). Projects of Interest: Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-User and Librarian Perspectives. Project Website: http://www.oclc.org/research/projects/synchronicity/presentations.htm |