Service to the University, School, and Department

EDITORIAL POSITIONS

• Associate Editor, Encyclopedia of Communication and Information, Vols I-III, Macmillan, 2002.
• Consulting Editor, International Journal of Intercultural Relations, 1983-
• Reviewer, Journal of the American Society for Information Science, 1987-
• Consulting Editor, A Culture for Academic Quality. ERIC-ASHE, 25(1), 1997.
• Editor, Information and Behavior, Vols 1-6, 1983-96.
• Reviewer, Critical Studies in Mass Communication, 1992.
• Reviewer, Communication Yearbook 17, 1992.
• Editorial Board, Communication Quarterly, 1979-90.
• Reviewer, Human Communication Research, 1989-93.
• Editorial Board, Society, 1983-86.
• Editorial Board, International and Intercultural Communication Annual, 1980-86.
• Founding Editor, Communication Yearbook, 1975-78.
• Contributing Editor, Communication Yearbook, 1978-80.
• Editor Reviewer, Behavioral Science, 1974-77.
• Series Editor, Hayden Communication and Human Behavior Series, 1978-79.

     Human Communication Theory: The History of a Paradigm. N. Harper, 1979.
     Intercultural Communication. L. E. Sarbaugh. 1979.

RUTGERS UNIVERSITY SERVICE

University Level

• Administrative Council, 1996-04
• University Communication Advisory Council, 2003-04
• Middle States Accreditation Oversight Committee, 2002-03
• Fraternity/Sorority Task Force, 2001-03
• Middle States Periodic Review Report Oversight Committee, 2002-03
• Facilities Master Planning Committee, 2001-03
• University Space Committee, 2001-03
• University Welcome Program Planning Committee, 2001-02
• Rutgers Information Administrative System Academic Advisory Committee, 2000-
• Board of Governor’s Capital Campaign Communication Task Force, 2000-03
• Advisory Committee to the 2000 Hall of Distinguished Alumni Award, 2000-01
• University Compensation Advisory Committee, 1998-2000
• Year of Technology Committee, 1998-1999
• Compensation Communication Committee, 1998
• Co-Chair, Middle States Accreditation Self-Study Committee/Rutgers QCI, 1996-1997
• School of Communication, Information, and Library Studies Dean’s Search Committee, 1997-98
• Compensation Task Force, 1997-
• University Staff Orientation Committee, 1996-
• University Advancement Advisory Committee, 1996-
• Information Systems Strategic Planning Committee, 1995-96
• Cook College Dean’s Search Committee, 1995-96
• University Marketing/Communication Study Planning Committee, 1993-95
• University Budget Advocacy Planning Committee, 1993-94
• Continuing Education Dean Search Committee, 1995
• University Public Affairs Strategic Planning Committee, 1992-93.
• Chair, Community Affairs and Outreach Strategic Planning Subcommittee, 1992-93.
• Chair, University Senate Committee on Rutgers and the Public, 1992-93
• New Brunswick Campus Strategic Planning Steering Committee, 1992-93.
• New Brunswick Campus Continuing Education Strategic Planning Committee, 1993.
• Senator-at-Large – New Brunswick, Rutgers University Faculty Senate, 1990- ·
• Committee on Undergraduate Education in a Research University, 1989-90
• Committee on Henry Rutgers Research Fellowships, 1989-90
• Search Committee, Dean of the School of Communication, Information and Library Studies, 1983
• Administrative Council, Rutgers College, 1981-82
• Chair, Instruction and Honors Committee, Rutgers College, 1977-80

New Brunswick Campus

• Member, Faculty Council Student Services Committee, 2001-04
• Member, Faculty Council, Committee on University Administrative Review, 1995-96
• Teaching Assistant Orientation Program Keynote Presentation, 1992
• Dean's Advisory Committee on the Teaching Assistant Project, 1987-89
• Social Science Area Committee, 1985-87

School of Communication, Information, and Library Studies

• Chairs and Directors, 2003-2004
• Director, Ph.D. Program, 1984-93
• Strategic Planning Committee, 1993
• Tenth Anniversary Committee, 1992-93
• Chair, Literacy for the Information Age Symposium Series, 1992-93
• Director, Vision 2000, 1992- ·
• Planning Committee, 1990-
• Dean's Capital Fund Coordinating Committee, 1988-90
• Curriculum Committee, 1987-
• Administrative Council, 1982-
• Chair or Member, Appointments and Promotions Committee, 1983-
• Executive Committee, Ph.D. Program, 1981-83

Department of Communication

• Department Chair, 1980-84
• Chair or Member, Personnel Committee, 1971-
• Curriculum Committee, 1989-92
• Chair or Member, Search Committee, 1971-97

PROFESSIONAL CONSULTATION

• The Cedar/Hunter Group 1999-03
• Bell Atlantic, 1998
• GlaxoWellcome Pharmaceuticals, 1997
• Center for Management Development, Rutgers, 1998-04
• K. Hovnanian Enterprises, 1998-99
• Ford Motor Company

     University of Texas Partnership, 1996
     Howard University Partnership, 1996
     Wayne State University Partnership, 1995
• State of New Jersey

     Department Office of Quality, 1995-98
     Department of Environmental Protection, 1995-97
     Department of Personnel, 1996-98
• AT&T

     School of Business, Somerset, NJ, 1995
     International Learning Division, Morristown, NJ, 1989
• Johnson & Johnson, New Brunswick, NJ

     Quality Institute, New Brunswick, NJ, 1993-94
     Hospital Services, New Brunswick, NJ, 1986-1990
     Live for Life Institute, New Brunswick, NJ, 1979-1981
• Merck Sharp & Dohme

     Health Science Liaison Program, West Point, PA, 1990-
     Managed Health Care Division, West Point, PA, 1991-
• Humana

     Humana Hospital-San Antonio, San Antonio, TX, 1991
     Health Care Plans, San Antonio, TX, 1991
     Humana Hospital-Sunrise, Las Vegas, NV, 1987-88
• Sanas/New York Life Health Care Systems
,
     Houston, TX, 1992
     Dallas/Ft. Worth, TX, 1992-93
• Dartmouth-Hitchcock Medical Center/Mathew Thornton Health Plan, Nashua, NH, 1993
• Yale University Health Service, New Haven, CT, 1987-88
• West Virginia University Medical School, 1990-91
• New Jersey Bell

     Quality of Work Life Program, Trenton, NJ, 1988
     Operator Services, Newark, NJ, 1985-87
• Bell Canada

     International Training Division, Toronto, Ontario, 1978-80

• Canadian International Development Agency, Ottawa, Ontario

     Cross Cultural Briefing Centre, 1975-80
• The New York Times, New York, NY, Education Services, 1983
• Columbia-FreeState Health System, Timonium, MD, 1987-88
• Morristown Memorial Hospital, Morristown, NJ

     Department of Training and Development, 1984-86
• Cathedral Health Care Systems, Newark, NJ, 1987-89
• York Rehab Hospital, York, PA, 1988