| Brent David Ruben |
| Education | Selected Publications | Grants & Awards | Service |
Publications are organized in the following categories:
1. Communication/Information Systems
Books Budd, R. W. and B. D. Ruben, eds., Interdisciplinary Approaches to Human Communication. Second Edition, New Brunswick, NJ: Transaction, 2003, 173 pp. Ruben, B. D., and L. Stewart, Communication and Human Behavior. Fourth Edition. Boston: Allyn-Bacon, 1998, 396 pp. Ruben, B. D., Communication and Human Behavior. Third Edition. Englewood Cliffs, NJ: Prentice-Hall, 1992, 460 pp. Japanese Edition: Tokyo: Kirihara Shoten, 1994. Hunt, T., and B. D. Ruben, Mass Communication: Producers and Consumers. New York: HarperCollins, 1993, 506 pp.
Schement, Jorge, and Ruben, B. D., eds., Information and Behavior: Volume 4. Between Communication and Information. New Brunswick, NJ: Transaction, 1993, 537 pp.
Ruben, B. D., and L. Lievrouw, eds., Information and Behavior: Volume 3. Theoretical Advances in Mediation, Information and Communication Processes. New Brunswick, NJ: Transaction, 1989, 456 pp.
Ruben, B. D., Communication and Human Behavior. Second Edition. New York: Macmillan, 1988, 431 pp. Arabic Edition: Institute of Public Administration: Kingdom of Saudi Arabia, 1991. Japanese Edition: Tokyo: Kirihara Shoten, 1985.
Ruben, B. D., ed., Information and Behavior: Volume 2. New Brunswick, NJ: Transaction, 1988, 472 pp.
Budd, R. W., and B. D. Ruben., Beyond Media: New Approaches to Mass Communication. Second Edition. New Brunswick, NJ: Transaction, 1988, 292 pp.
Ruben, B. D., ed., Information and Behavior: Volume 1. New Brunswick, NJ: Transaction, 1985, 548 pp.
Ruben, B. D., Communication and Human Behavior. New York: Macmillan, 1984, 336 pp.
Budd, R. W. and B. D. Ruben, Beyond Media: New Approaches to Mass Communication. Rochelle Park, NJ: Hayden, 1979, 286 pp.
Budd, R. W. and B. D. Ruben, eds., Interdisciplinary Approaches to Human Communication. Rochelle Park, NJ: Hayden, 1979, 173 pp.
Ruben, B. D., ed., Communication Yearbook 2. New Brunswick, NJ: Transaction-International Communication Association, 1978, 585 pp.
Ruben, B. D., ed., Communication Yearbook 1. New Brunswick, NJ: Transaction-International Communication Association, 1977, 670 pp.
Ruben, B. D. and J. Y. Kim, eds., General Systems and Human Communication Theory. Rochelle Park, NJ: Hayden, 1975, 259 pp.
Budd, R. W. and B. D. Ruben, eds., Approaches to Human Communication. New York: Spartan, 1972, 464 pp.
Book Chapters and Journal Articles
Ruben, B. D., Animal Communication. In Encyclopedia of Communication and Information. New York: Macmillan, Vol. 1, 2002, 25-29.
Ruben, B. D., Communication Study. In Encyclopedia of Communication and Information. New York: Macmillan, Vol. 1, 2002, 155-158.
Ruben, B. D., Culture and Communication. In Encyclopedia of Communication and Information. New York: Macmillan, Vol. 1, 2002, 206-209.
Ruben, B. D., Group Communication: Roles in Responsibilities. In Encyclopedia of Communication and Information. New York: Macmillan, Vol. 2, 2002, 386-389
Ruben, B. D., Evolution of Communication Theory. In Encyclopedia of Communication and Information. New York: Macmillan, Vol. 1, 2002. 299-300.
Ruben, B. D., Models of Communication. In Encyclopedia of Communication and Information. New York: Macmillan, Vol. 2, 2002, 207-608.
Ruben, B. D., Human Information Processing. In Encyclopedia of Communication and Information. New York: Macmillan, Vol. 2, 2002, 415-420.
Ruben, B. D., Organizational Quality and Performance Excellence. In Encyclopedia of Communication and Information. New York: Macmillan, 2002, 691-694.
Ruben, B. D., Paradigm and Communication. In Encyclopedia of Communication and Information. New York: Macmillan, Vol. 2, 2002, 697-698.
Ruben, B. D., Systems Theory and the Quality Approach to Organizations. In Communication Theory: A Casebook Approach. (L. Lederman and W. D. Gibson, ed.), Dubuque, IA: Kendall Hunt, 2000, 173-201.
Ruben, B. D., Organizational Communication and Systems Theory. In Communication Theory: A Reader. (L. Lederman, ed.), Dubuque, IA: Kendall Hunt, 1998, 169-196.
Ruben, B. D., Integrating Concepts for the Information Age: Communication, Information, Mediation, and Institutions. In Information and Behavior: Volume 4. Between Communication and Information. (J. R. Schement and B. D. Ruben, eds.), New Brunswick, NJ: Transaction Books, 1993, 219-239.
Ruben, B. D., The Communication-Information Relationship: A System-Theoretic Perspective. Journal of the American Society for Information Science, 43(1), 1992, 14-27.
Mokros, H. and B. D. Ruben, Understanding the Communication-Information: Levels of Information and Contexts of Availabilities. Knowledge, 12(1), 1991, 373-388.
Ruben, B. D., En la Era de la Información: Información, Technologia y Estudio del Comportamiento. Documentación de las Ciencias de la Información, 13, 1990, 53-72.
Ruben, B. D., Intrapersonal, Interpersonal and Mass Communication Processes in Individual and Multi-Individual Systems. In Intermedia: Interpersonal Communication in a Media World. Third Edition (G. Gumpert and R. Cathcart, eds.), New York: Oxford University Press, 1986. Ruben, B. D., The Coming of the Information Age: Information, Technology and the Study of Behavior. In Information and Behavior: Volume 1 (B. D. Ruben, ed.), New Brunswick, NJ: Transaction, 1985. Ruben, B. D., Intrapersonal, Interpersonal and Mass Communication Processes in Individual and Multi-Individual Systems. In Intermedia: Interpersonal Communication in a Media World, Second Edition (G. Gumpert and R. Cathcart, eds.), New York: Oxford University Press, 1983, 110-131.
Ruben, B. D., A System-Theoretic Approach to Intercultural Communication. International and Intercultural Communication Annual, 7, 1983, 131-145.
Ruben, B. D., Josephine Holz and Jarice Hanson, Communication Systems, Technology, and Culture. In Communication and the Future (F. Didsbury, Jr., ed.), Bethesda, MD: World Futures Society, 1982, 255-266.
Ruben, B. D., and J. Hanson, Technology and the Macho Image. Etc: A Review of General Semantics, 39(1), 1982, 71-74.
Ruben, B. D., Sunday Rides and the American Dream. Etc: A Review of General Semantics, 37(4), 1980, 337-339.
Ruben, B. D., General Systems Theory. In Interdisciplinary Approaches to Human Communication (R. W. Budd and B. D. Ruben, eds.), Rochelle Park, NJ: Hayden, 1979, 95-118.
Ruben, B. D., Intrapersonal, Interpersonal and Mass Communication Processes in Individual and Multi-Individual Systems. In Intermedia: Interpersonal Communication in a Media World (G. Gumpert and R. Cathcart, eds.), New York: Oxford University Press, 1979, 240-259.
Ruben, B. D. and P. Soleri, Architecture: Medium and Message. In Beyond Media: New Approaches to Mass Communication (R. W. Budd and B. D. Ruben), Rochelle Park, NJ: Hayden, 1979, 214-233.
Ruben, B. D., and J. M. Wiemann, The Diffusion of Scientific Information in the Communication Discipline: Conceptualization and Propositions. Communication Quarterly, 27(2), 1979, 47-53.
Ruben, B. D., Communication and Conflict: A System-Theoretic Perspective. Quarterly Journal of Speech, 64(2), 1978, 202-210.
Ruben, B. D., Intrapersonal, Interpersonal and Mass Communication Processes in Individual and Multi-Individual Systems. In General Systems Theory and Human Communication (B. D. Ruben and J. Y. Kim, eds.), Rochelle Park, NJ: Hayden, 1975, 164-190.
Ruben, B. D., General Systems Theory: An Approach to Human Communication. In Approaches to Human Communication (R. W. Budd and B. D. Ruben, eds.), New York: Spartan, 1972, 120-144.
Ruben, B. D., Human Communication, Semiotics and General Systems: Personal and Social Communication. Information Utilities: Proceedings of the American Society for Information Science Annual Meeting. Washington, DC: American Society for Information Science, 1974, 169-174. 2. Higher Education and Organizational Development and Training
Books
Ruben, B. D. Pursuing Excellence in Higher Education: Eight Fundamental Principles. San Francisco: Jossey-Bass, 2004, 420 pp. Tromp, S., and B. D. Ruben, Strategic Planning in Higher Education: A Leader’s Guide, Washington, D.C.: National Association of College and University Business Officers, 2004. Ruben, B. D. with K. Immordino, Excellence in Public Sector Organizations: A Baldrige-Based Guide to Assessment, Planning and Improvement, 2004. (in preparation). Ruben, B. D. Excellence in Higher Education 2003-2004: A Baldrige-Based Guide to Organizational Assessment, Improvement and Leadership. Washington, D.C.: National Association of College and University Business Officers, 2003, 62 pp. Ruben, B. D. Excellence in Higher Education 2003-04: Scoring Guide and Workbook. Washington, D.C.: National Association of College and University Business Officers, 2003, 109 pp. Ruben, B. D. Excellence in Higher Education 2003-04: Facilitator’s Guide. CD ROM. Washington, D.C.: National Association of College and University Business Officers, 2003, 109 pp. Ruben, B. D. The Ivory Tower and The Marketplace: Reconciling Irreconcilable Differences in Higher Education. San Francisco: Jossey-Bass, 2003.
Ruben, B. D. Excellence in Higher Education 2001-2002: A Baldrige-Based Guide to Organizational Assessment, Planning and Improvement. Washington, D.C.: National Association of College and University Business Officers, 2001, 79 pp.
Ruben, B. D. Excellence in Higher Education 2001-2002: Organizational Assessment, Planning and Improvement Workbook. Washington, D.C.: National Association of College and University Business Officers, 2001, 118 pp.
Ruben, B. D. Excellence in Higher Education 2000: A Guide to Organizational Assessment, Planning and Improvement. Washington, D.C.: National Association of College and University Business Officers, 77 pp.
Ruben, B. D. Excellence in Higher Education 2000: Organizational Assessment, Planning and Improvement Workbook. Washington, D.C.: National Association of College and University Business Officers, 91 pp.
Ruben, B. D. Excellence in Higher Education 2000: Organizational Assessment, Planning and Improvement Facilitator’s Guide and Case Study. Washington, D.C.: National Association of College and University Business Officers, 2000.
Ruben, B. D., Quality in Higher Education, New Brunswick, NJ: Transaction Books, 1995, 321 pp.
Ruben, B. D. and J. Lehr, Excellence in Higher Education: A Guidebook for Self-Assessment, Strategic Planning and Improvement in Higher Education. Dubuque, IA: Kendall-Hunt, 1997, 47 pp.
Ruben, B. D. and J. Lehr, Excellence in Higher Education: A Workbook for Self-Assessment, Strategic Planning and Improvement in Higher Education. Dubuque, IA: Kendall-Hunt, 1997, 69 pp.
Tromp, S. A., D. D. Warner, B. D. Ruben, and Waldman, D., Process Improvement in Higher Education. Dubuque, IA: Kendall-Hunt, 1997, 104 pp.
Ruben, B. D., The Face of Higher Education: An Introduction to Service Excellence and Quality on the Front Line. Dubuque, IA: Kendall-Hunt, 1996, 124 pp.
Ruben, B. D., Tradition of Excellence: Higher Education Quality Self-Assessment Guide. Dubuque, IA: Kendall-Hunt, 1994, 60 pp.
Ruben, B. D., Human Communication Handbook: Simulations and Games. Volume 2. Rochelle Park, NJ: Hayden, 1978, 187 pp.
Ruben, B. D. and R. W. Budd, Human Communication Handbook: Simulations and Games. Volume 1. Rochelle Park, NJ: Hayden, 1975, 175 pp.
Ruben, B. D., lnteract II: An Instructional Simulation for Communication Education.Wayne, NJ: Avery Publishing Group, 1977, 110 pp.
Ruben, B. D., Interact: An lnstructional Simulation for Communication Education. Kennebunkport, ME: Mercer House Press, 1973, 100 pp.
Ruben, B. D., A. D. Talbott, L. M. Brown, and H. G. LaBrie, III., Intermedia: An Experience-Based Journalism Training Program. Iowa City, IA: University Associates Press, 1971, 91 pp.
Book Chapters and Articles
Connaughton, S. L., Lawrence, F. L, and Ruben, B. D., Leadership Development as a Systematic and Multidisciplinary Enterprise, Journal of Education for Business, 79(1), Sept/Oct 2003, 46-51. Ruben, B.D., El Aprendizaje Basado en la Experiencia: La Busqueda de un Nuevo Paradigma para la Enseñanza y el Aprendizaje, Laboratorio de Simuladores on Administración y Gerencia, 2003. http://gerentevirtual.com/articulo.htm. Translation of Ruben, B. D., Simulations, Games and Experience-Based Learning: The Quest for a New Paradigm for Teaching-and-Learning. Simulations & Games, 30(4), 1999, 498-505. Ruben, B. D., Excellence in Higher Education Organizational Checklist. NACUBO Electronic Bulletin, Washington, DC: NACUBO, The National Association of College and University Business Officers, http://www.nacubo.org/institutional_effectiveness/. Sept. 12, 2002. Doerfel, M. L., and B. D. Ruben, Benchmarking in Higher Education: Becoming More Adaptive, Innovative and Interactive Organizations. In Benchmarking in Higher Education, ed by J. Schuh and B. Bender, San Francisco: Jossey-Bass 2002, 5-26.
Ruben, B., We Need Excellence Beyond the Classroom. The Chronicle of Higher Education, 47(44), July 13, 2001, B15-16.
Ruben, B., and L. Sandmeyer, The National Consortium for Continuous Improvement’s Role in Higher Education. Business Officer, Aug, 2001.
Ruben, B., and A. Fridrich, Reshaping the Future of Service. Business Officer, Dec, 2000.
Ruben, B. D., Take Charge of Our Own Destiny: Educational Self-Assessment Using a Baldrige Framework. American Association for School Administrators Quality Toolbox, March-April, 2001, 11(20).
Ruben, B. D., Simulations, Games and Experience-Based Learning: The Quest for a New Paradigm for Teaching-and-Learning. Simulations & Games, 30(4), 1999, 498-505
Ruben, B. D. and Lehr, J. K., Excellence in Higher Education: A Baldrige-based Self-Assessment Guide for Higher Education. Assessment Update, 11(1), Jan/Feb, 1999.
Ruben, B. D., Toward A Balanced Scorecard for Higher Education: Rethinking the College and University Excellence Indicators Framework. The Hunter Group White Paper Series, Oct, 1999.
Scanlan, P. M., Pick, S. and Ruben, B. D. Total Quality Management Applied to New Jersey Shore Clean Up. Renewable Resources Journal, 16(3), Autumn, 1998.
Ruben, B. D., The Quality Approach in Higher Education: Concepts and Context for Change. In Quality in Higher Education (B.D. Ruben, ed.), New Brunswick, NJ: Transaction Books, 1995, 1-34.
Ruben, B. D., Defining and Assessing ‘Quality’ in Higher Education: Beyond TQM. In Quality in Higher Education (B.D. Ruben, ed.), New Brunswick, NJ: Transaction Books, 1995, 157-171.
Ruben, B. D., What Students Remember: Teaching, Learning and Human Communication. In Quality in Higher Education (B.D. Ruben, ed.), New Brunswick, NJ: Transaction Books, 1995, 189-199.
Ruben, B. D., What Undergraduate Students Remember: Thoughts on Teaching, Learning, and Interpersonal Communication. New Jersey Institute for Collegiate Teaching and Learning Newsletter, 4(1), Spring, 1993.
Ruben, B. D., The Introduction to Communication Course: Window to the Field. In Communication Pedagogy: Approaches to Teaching Undergraduate Courses in Communication (L. C. Lederman, ed.), Norwood, NJ: Ablex, 1992, 201-220.
Ruben, B. D., Redefining the Boundaries of Graduate Education in Communication, Information, and Library Studies: Theoretical and Practical Considerations. In Information Science as a Discipline: The Interdisciplinary Context (J. M. Pemberton and A. E. Prentice, ed.), Neal- Schuman, 1990, 70-83. Ruben, B. D., J. D. Anderson, and Q. (Peter) Wang, Disciplinary Foundations for Ph.D. Programs in Library Science and Information Science. In Prospectives en Bibliothéconomie et en Sciences de L'information: Hommages à Laurent-G. Denis (P. Rolland-Thomas, ed.), Montreal: ASTED, 1990, 5-66.
Ruben, B. D., Communication Competence: The Application of Communication Theory. In Instructor's Manual for Communication and Human Behavior, Second Edition (G. Radford and B. D. Ruben), New York: Macmillan, 1988, 1-13.
Ruben, B. D., Communication Competence: The Application of Communication Theory. In Instructor's Manual for Communication and Human Behavior (L. C. Lederman and B. D. Ruben), New York: Macmillan, 1984, 5-14.
Ruben, B. D., Stress, Communication and Assertiveness: A Framework for Interpersonal Problem-Solving. In The 1983 Annual for Facilitators, Trainers, and Consultants (D. Goodstein and J. Pfeiffer, eds.), San Diego, CA: University Associates Press, 1983, 170-174.
Ruben, B. D., Communication Games and Simulations: An Evaluation. In The Guide to Simulations/Games for Education and Training: Fourth Edition (R. E. Horn and A.Cleaves, eds.), Beverly Hills, CA: Sage, 1980, 11-25.
Ruben, B. D. and R. W. Budd, Numbers: A Problem-Solving Activity. In The 1978 Handbook for Small Group Facilitators (J. E. Jones and J. W. Pfeiffer, eds.), La Jolla, CA: University Associates Press, 1978, 9-11.
Ruben, B. D., Games and Simulations: Materials and Sources. In 1972 Annual for Facilitators, Trainers, and Consultants, La Jolla, CA: University Associates Press, 1972, 235-240. Lederman, L. C., and B. D. Ruben, Systematic Assessment of Communication Games and Simulations: An Applied Framework. Communication Education, 13(2), 1984, 152-159.
Ruben, B. D., and L. C. Lederman, Validity, Reliability, and Utility in Instructional Simulation Gaming. Simulation and Games, 13(2), 1982, 233-344.
Lederman, L. C., and B. D. Ruben, Construct Validity in Instructional Communication Simulations. Simulations and Games, 9(3), 1978, 259-274. McBride, M.W., W. R. Todd-Mancillas, and B. D. Ruben, The Undergraduate Convention as a Communication Instruction Methodology. Communication Education, 27(3), 1978, 250-254. Lederman, L. C., and B. D. Ruben, Simulation, Communication and Systems, Proceedings of the 16th Annual Conference of the North American Simulation and Gaming Association, Boston: North American Simulation and Gaming Association, 1978, 187-193.
Ruben, B. D., Toward a Theory of Experience-Based Instruction. Simulations and Games, 8(2), 1977, 211-231.
Ruben, B. D., The What and Why of Gaming: A Taxonomy of Experiential Learning Systems. Proceedings of the 12th Annual Symposium of the National Gaming Council and the 4th Annual Conference of the International Simulation and Gaming Association. Washington, DC: U.S. Government Printing Office, 1974, 40-55.
Ruben, B. D., and H. G. LaBrie, III., The Reporting Pretense: An Experience-Based Journalism Exercise. Communication: Journalism Education Today, 6, 1972, 7-8, 20.
Ruben, B. D., and H. G. LaBrie, III., The Classroom Pressbox: Sports Writing Can Be A Game. Communication: Journalism Education Today, 6, 1973, 8-9.
Brown, L. M., and B. D. Ruben, Task Force Journalism, An Innovation. Iowa Journalist, Spring, 1970.
Manuals and Case Studies
Ruben, B. D., Milestone University: A Case Study. New Brunswick, NJ: Rutgers QCI, 1998.
Ruben, B. D., Pick, Stephen, and Scanlan, Phillip, The New Jersey Shore Cleanup Initiative: A Case of Quality Practice. New Brunswick, NJ: Rutgers QCI, 1998.
Ruben, B. D., Study Guide for Communication and Human Behavior, Fourth Edition. Boston: Allyn-Bacon, 1998, 102 pp.
Ruben, B. D., Leadership and Communication. New Jersey: State Office of Quality, 1996, 43. pp.
Ruben, B. D., An Overview of the Quality Approach for State Government. New Jersey: State Office of Quality, 1996.
Ruben, B. D., and Hunt, T., Communication and Quality. New Jersey: State Office of Quality, 1996.
Ruben, B. D., Communication Planning: Strategic Planning for Organizational Quality. Somerset, NJ: AT&T School of Business, 1995, 99 pp.
Ruben, B. D., Study Guide for Communication and Human Behavior. Dubuque, IA: Kendall/Hunt, 1993, 88 pp.
Hunt, T., and B. D. Ruben, Study Guide and Workbook for Mass Communication: Producers and Consumers. New York: HarperCollins, 1993, 187 pp.
Hunt, T., and B. D. Ruben, Instructor’s Manual for Mass Communication: Producers and Consumers. New York: HarperCollins, 1993, 164 pp.
McCreadie, M, J. Pierson, and B. D. Ruben, Instructor's Manual for Communication and Human Behavior. Third Edition. Englewood Cliffs, NJ: Prentice Hall, 1992, 197 pp.
Radford, G., and B. D. Ruben, Instructor's Manual for Communication and Human Behavior. Second Edition. New York: Macmillan, 1988, 153 pp.
Ruben, B. D., You Can Make A Difference: Communication Skills for Telecommunication Professionals. Newark, NJ: New Jersey Bell, 1987.
Ruben, B. D., Operator: Communication Skills for Telecommunication Professionals. Newark, NJ: New Jersey Bell, 1986, 76 pp.
Lederman, L. C., and B. D. Ruben, Instructor's Manual for Communication and Human Behavior, New York: Macmillan, 1984, 98 pp.
Ruben, B. D. and L. C. Lederman, Group Leadership: A Training Manual. New Brunswick, NJ: Johnson & Johnson, Live for Life Institute, 1981, 97 pp.
Ruben, B. D. and R. D. Siegel, Effective Interpersonal Relations: An Assertiveness Training Manual. New Brunswick, NJ: Johnson & Johnson, Live for Life Institute, 1980. 3. Medical/Health Communication
Books
Ruben, B. D., Communicating with Patients. Dubuque, IA: Kendall-Hunt, 1992, 116 pp.
Ruben, B. D., and Nurit Guttman, Caregiver-Patient Communication: Readings. Dubuque, IA: Kendall-Hunt, 1993, 278 pp.
Book Chapters and Journal Articles
Ruben, B. D., Communication and the Quality of Care: Insights from the Hospital, the Factory, The Classroom and the Pet Shop. In Communication Theory: A Casebook Approach. (L. Lederman and W. D. Gibson, ed.), Dubuque, IA: Kendall Hunt, 2000, 367-387.
Ruben, B. D., What Patients Remember: A Content Analysis of Critical Incidents in Health Care. Health Communication, 5(2), 1993, 99-112. Ruben, B. D., “Building Effective Client and Colleague Relationships: Insights from Patients, the Factory, the Classroom, and the Petshop,” Caregiver-Patient Communication: Readings (B. D. Ruben and N. Guttman, eds.) Dubuque, IA: Kendall-Hunt, 1993, 197-214.
Ruben, B. D., The Health Caregiver-Patient Relationship: Pathology, Etiology, Treatment. In Communication and Health: Systems and Applications (E. B. Ray and L. Donohew, eds.), Hillsdale, NJ: Lawrence Erlbaum, 1989, 51-68.
Kreps, G. L., B. D. Ruben, M. W. Baker, and S. R. Rosenthal, A National Survey of Public Knowledge About Digestive Health and Diseases: Implications for Health Education. Public Health Reports, 102(3), 1987, 270-277.
Ruben, B. D. and J. C. Bowman, Patient Satisfaction: Critical Issues in the Theory and Design of Patient Relations Training. Journa1 of Healthcare Education and Training, 1(1), 1986, 1-5.
Bowman, J. C., and B. D. Ruben, Patient Satisfaction: Critical Issues in the Implementation and Evaluation of Patient Relations Training. Journa1 of Healthcare Education and Training, 1(2), 1986, 24-27.
Ruben, B. D., Public Perceptions of Digestive Health and Disease: Survey Findings and Communication Implications. Practical Gastroenterology, 10(2), 1986, 35-38, 40, 42.
A National Survey of Public Perceptions of Digestive Health and Disease: Lack of Knowledge, Misinformation and Myth. Bethesda, MD: National Digestive Diseases Advisory Board, 1984.
Manuals and Case Studies
Ruben, B. D., The Bottomline: A Patient Relations Training Program. (Revised). (Three Volumes.) New Brunswick, NJ: Johnson & Johnson Hospital Services, 1989, 310 pp.
Ruben, B. D., The Bottomline: A Patient Relations Training Program. Morristown, NJ: Morristown Memorial Hospital, 1985, 137 pp.
4. Intercultural Communication
Book Chapters and Journal Articles
Ruben, B. D., Intercultural Behavioral Observation Indices, Compendium of Assessment and Research Tools, Denver, CO, January, 2003. http://cart.rmcdenver.com/. http://cart.rmcdenver.com/instruments/intercultural_behavior.pdf Ruben, B. D., and L. C. Lederman. Communication, Culture and Language: Interactive Simulations. In Simulation, Gaming and Language Learning (D. Crookall and R. Oxford, eds.), New York: Newbury House/Harper & Row, 1990, 205-214.
Ruben, B. D., Cross-Cultural Communication Competence: Traditions and Issues for the Future. International Journal of Intercultural Relations, 13(3), 1989.
Ruben, B. D., Human Communication and Cross-Cultural Effectiveness. In Intercultural Communication: A Reader, Fifth Edition (L. A. Samovar and R. E. Porter, eds.), Belmont, CA: Wadsworth, 1988. Kim, Y. Y. and B. D. Ruben, Intercultural Transformation: A Systems Theory. International and Intercultural Communication Annual, 12, 1988, 299-321.
Ruben, B. D., Human Communication and Cross-Cultural Effectiveness. In Readings in Business and Professional Communication. Second Edition (J. L. Whitehead, ed.), Lexington, MA: Ginn, 1986, 90-97. Ruben, B. D., Human Communication and Cross-Cultural Effectiveness. In Readings in Business and Professional Communication (J. L. Whitehead, ed), Lexington, MA: Ginn, 1985, 90-97.
Ruben, B. D., Human Communication and Cross-Cultural Effectiveness. In Intercultural Communication: A Reader, Fourth Edition (L. A. Samovar and R. E. Porter, eds.), Belmont, CA: Wadsworth, 1985, 338-346.
Ruben, B. D., Human Communication and Cross-Cultural Effectiveness. In Toward Internationalism: Readings in Cross-Cultural Communication (E.C. Smith and L. F. Luce, eds.), Newbury House, 1985.
Kealey, D. J. and B. D. Ruben, Cross-Cultural Personnel Selection: Issues, Criteria, Methods. In Handbook of Intercultural Training: Volume 1. (R. W. Brislin and D. Landis, eds.), New York: Pergamon Press, 1983, 156-175.
Ruben, B. D., Human Communication and Cross-Cultural Effectiveness. In Intercultural Communication: A Reader, Third Edition (L. A. Samovar and R. E. Porter, eds.), Belmont, CA: Wadsworth 1982, 331-339.
Ruben, B. D., The Perception of Foreign Service Employees, Spouses, and Dependents. In Report of the Royal Commission on Conditions of Foreign Service, Ottawa, Ontario: Canadian Government Printing Centre, 1981, 331-343.
Ruben, B. D.,The Perceptions of the Foreign Service Community. In Royal Commission on Conditions of Foreign Service: Internal Working Papers. Ottawa, Ontario: Canadian Government Printing Centre, 1981, 11-55.
Ruben, B. D., and D. J. Kealey, Behavioral Assessment of Communication Competency and the Prediction of Cross-Cultural Adaptation. The International Journal of Intercultural Relations, 3(1), 1979, 15-47.
Ruben, B. D., Human Communication and Cross-Cultural Effectiveness. International and Intercultural Communication Annual, 4, 1978, 95-105.
Ruben, B. D., L. R. Askling, and D. J. Kealey, Cross-Cultural Effectiveness: An Overview. In Overview of Intercultural Education, Training and Research. Volume 1: Theory (D. S. Hoopes, P. B. Pedersen, and G. W. Renwick, eds.), Washington, DC: Society for Intercultural Education, Training and Research, 1977, 92-105.
Ruben, B. D., Guidelines for Cross-Cultural Communication Effectiveness. Group and Organization Studies, 2(4), 1977, 470-479.
Ruben, B. D., Assessing Communication Competence for Intercultural Communication Adaptation. Group and Organization Studies, 1(3), 1976, 334-354. 5. Book Reviews and Review/Essays
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| Education | Selected Publications | Grants & Awards | Service |